FAQ

How long does it take to get our photos delivered?

Family Shoots - Under 4 weeks.
Commercial Shoots - Under 2 weeks or to meet a company deadline.
Weddings - Approx 6-8 weeks.

(We can work with you if you need a different timeframe.)

How do we book in a photoshoot?

Please fill out the contact form on the website, or, alternatively, you can send us an email at enquiries@kowhaiandthistle.com and we will schedule you in for a date that suits you.

Do you require a deposit?

For family and commercial work, no.
For weddings we require a non-refundable date securement fee, this holds your wedding date for you and means we will turn away other enquiries for your wedding date.

Do you travel to other locations around NZ & beyond?

Yes, we love to explore different areas of beautiful Aotearoa beyond Taranaki. We do charge a travel & accommodation fee to help cover additional costs incurred.
When borders open up again, we would be happy to travel further afield with costs being met by the client.

How does the process work?

1. Fill out form


Click on the 'Book Your Date' link below and fill out the contact form. We will get back to you with dates, package options, and any other details you need to start the process of making some photography magic happen.

2. Sign Contract


We will send you a contract to sign to sort all of the legal side of things.


For Family, Studio Family Portrait, & Wedding packages you will receive an invoice to pay in full before the photoshoot takes place.

3. The Big Day


It's arrived, your photoshoot day! We will be ready to make some memories with you. Leading up to your photoshoot we are available via email to answer any questions or help with any little worries you might have.

4. Photos & Prints


Once the photoshoot is over we will be working hard to sort and edit your photographs and present them to you in an online gallery.

We will put together a sneak peek first, so you can enjoy some of our favourite photos while you wait for the whole gallery to be ready for delivery.

Once you have your online gallery, you can select how you want to print & display your photographs via our amazing printing labs.